All orders usually shipped within 24-48 hours maximum of cleared payment.
All orders are dispatched via Registered Airmail Service of India-Post with Tracking Number. We will send shipping notification email once your product get shipped. To ensure email delivery please add email@example.com to your email list. You can also check the same by login to your dfishop account.
To ensure faster delivery you can choose our express shipping option. To determine best express shipping option, please use our shipping calculator.
We only ship to either the default billing address or a specific shipping address if provided during checkout. You can add multiple shipping address by logging into your account with us.
If your package does not reach within the time frame as mentioned herein, please contact us immediately. We will respond to you within 24 hours or 1 business day maximum. It may take a further 3-7 days to investigate the issue and trace your package.
We do not ship orders which seem to be suspicious or fraudulent like from countries such as Nigeria, etc. A refund is sent for such orders. A charge of 20% will be deducted towards payment gateway fees.
The following countries do not allow the import of Herbal / Ayurveda products. Our experience shows that the products are rejected by the Customs Department of these countries and is sent back to us. These countries are Germany, Sweden and Norway. Customers please contact us before placing orders from these countries.